Privacy Policy

Last Updated: January 1, 2025
Effective Date: January 1, 2025

1. Introduction

Kaperi Energy Services Inc. ("Kaperi Energy," "we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity.

This Privacy Policy complies with the Personal Information Protection Act (Alberta), the Personal Information Protection and Electronic Documents Act (Canada), and other applicable privacy laws in the jurisdictions where we operate.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact information (name, email address, phone number, mailing address)
  • Professional information (company name, job title, industry details)
  • Account credentials and authentication information
  • Payment and billing information
  • Communications and correspondence with us
  • Technical information (IP address, browser type, device information)
  • Usage data and analytics information
  • Location data (when relevant to our services)

2.2 Automatically Collected Information

We automatically collect certain information through cookies, web beacons, and similar technologies:

  • Website usage patterns and navigation data
  • System and browser information
  • Performance and error data
  • Referral sources and marketing attribution

3. How We Use Your Information

We use your personal information for the following purposes:

  • Providing and improving our oil and gas operational services
  • Processing transactions and managing accounts
  • Communicating with you about our services
  • Providing customer support and technical assistance
  • Conducting analytics and research to improve our services
  • Complying with legal and regulatory requirements
  • Protecting our rights, property, and safety
  • Marketing and promotional activities (with your consent where required)

4. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, subject to appropriate confidentiality agreements.

4.2 Legal Requirements

We may disclose information when required by law, court order, or government regulation, or to protect our legal rights and interests.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the business transaction.

4.4 Consent

We may share information with your explicit consent or at your direction.

5. Data Security

We implement robust security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication mechanisms
  • Regular security assessments and updates
  • Employee training on data protection practices
  • Incident response and breach notification procedures

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of information and applicable legal requirements.

7. Your Rights

Subject to applicable law, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of personal information (where legally permissible)
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent (where applicable)

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For detailed information, please see our Cookie Policy.

9. International Transfers

Your personal information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Kaperi Energy Services Inc.

Privacy Officer

Email: privacy@kaperi.com

Alberta, Canada

13. Governing Law

This Privacy Policy is governed by the laws of Alberta, Canada, and applicable federal laws of Canada. Any disputes arising from this policy shall be subject to the jurisdiction of the courts of Alberta.

Note: This Privacy Policy is designed to comply with Alberta and Canadian privacy laws. For specific legal advice regarding your privacy rights or obligations, please consult with qualified legal counsel.